Terms of Service

These terms govern your use of the Scarlett Hairlosophy Salon website and the booking of appointments and services with us. By using our website or booking an appointment, you agree to these terms.

Bookings & Appointments

Appointments can be requested via our website form, WhatsApp, or by phone. All bookings are subject to confirmation by our team. We recommend arriving 5–10 minutes before your scheduled appointment time.

Cancellations & Rescheduling

We kindly ask that you give us at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may affect availability for future bookings.

Pricing

Prices listed on our website are starting prices and may vary depending on hair length, condition, and the specific service performed. Final pricing will be confirmed during your consultation.

Services

All services are performed by trained stylists. We will discuss your desired outcome during a consultation before any chemical or major service (such as colour or rebonding) is carried out.

Liability

While we take great care with every service, results may vary depending on individual hair condition and history. Please inform our stylists of any allergies, sensitivities, or previous chemical treatments before your service begins.

Website Use

The content on this website is provided for general information about Scarlett Hairlosophy Salon. We make reasonable efforts to keep information accurate and up to date, but do not guarantee that all details (including pricing and availability) are current at all times.

Contact Us

If you have any questions about these Terms, please contact us:

• Phone: 03-7886 0091
• Address: 46, Jalan SS 23/11, Taman Sea, 47400 Petaling Jaya, Selangor